TM
Tebogo M
1 reviews | Active since Nov 2022
06 Dec 2024, 17:26
Poor service
I'm having a problem with my router and I'm being taken frol pillar to post by Dstv staff. My son went to the outlet and was told that "there is no solution to my problem, there's nothing they can do". I've also been chatting to agents on WhatsApp promising to escalate the matter, an agent will call me until today. All I wanted was assistance on how to get a new router, is that too much to ask?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Dec 2024, 17:53Hi Tebogo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Dec 2024, 17:53
Official
Hi Tebogo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team