LS
Liezel S

1 reviews | Active since Jul 2016

29 May 2017, 13:37

POOR SERVICE

<p>Still awaiting feedback from dstv!!!!!!!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2017, 14:15
Official

Dear Liezel

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2017, 16:16
Official

Dear Liezel

We would like to take this opportunity and thank you for bringing your query to our attention.

As discussed, R87. 40 has been credited to your DStv account to cover your services until the 31st May 2017, as you were previously advised of the wrong amount to pay.

Furthermore, the reconnection fee's have been reversed on the account.

Kindly send us the phone bills for us to be able to pass the credit to your DStv account.

We will listen to the calls and take remedial steps on the individuals involved to prevent further dissatisfaction going forth.

Once again please accept our apologies for any inconvenience you may have experienced in this regard.

Kind regards

Lebogang

Best regards,