jD
jacob D

1 reviews | Active since Jul 2015

29 Nov 2019, 10:13

Poor service

The matter is not resolved i called you guys and i spoke to Snazo for 10 minutes asked to speak to a supervisor Nomazangwa which took her 32 minutes for her to come to the phone i have spent 55.31 minutes on the phone till i was promised that the matter will be resolved, just imagine the airtime spend and they did not want to disclose their surnames i wonder what is it that they are hiding

Multichoice is ***********

You don't have competition that is why you disrespect customers 2 months complaining about one thing and you can't fix it

You are saying calls are recorded but I keep on explaining one thing there is no print at the back

Emails are sent to *** *** *** ***

But still not helped

Jacob Dlamini ***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2019, 12:10
Official
Hi Jacob,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team
jD
jacob D's update30 Nov 2019, 09:47
Reviewer Update
My dish is off again why ?