LR
Lerato R

1 reviews | Active since Jan 2016

02 May 2017, 07:51

Poor Service

<p>i have changed my banking account with Multichoice on the 29 March 2017 - apperantely they tried to debit me in my old bank account which i closed....as there was an error on their side of debiting- they debited twice and made a refund without knowing my FNB account is closed so now they suspended my mom's account because of their stupid mistakes.....am not willing to pay that R138.00 it wasnt my problem 4 them to debit twice and refund an account that was closed</p> <p>am not happy with this people and willing to take out that stupid Dish on my wall</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 May 2017, 08:13
Official

Dear Lerato

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

LR
Lerato R's update02 May 2017, 13:46
Reviewer Update

you guys have been suspending the account for like forth time - i dont know how can you hold me responsible for your stupid mistakes - i pay my account without any problem because i have been dealing with stupid people thats why am exploding and am not going to pay 4 your mistakes

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2017, 13:30
Official

Good day Lerato

This is to confirm that a manager has been in touch with you and the account issue is now resolved .

Apologies again Lerato for the problem caused.

Feel free to contact us , should you need further assistance.

Thank you

Girly

Best regards,