PN
Palesa N

1 reviews | Active since Aug 2022

26 Jan 2023, 09:25

Poor service

Poor service again tjo. I really don't know what to do with this people. My services are suspended again. When is this problem going to be resolved. I'm really tired of this. I mean how can I be in arrears while I made a payment on the 31st of December. And why do I have to pay R750 instead of R539 for the price lock subscription as I had requested a year ago. Can I be assisted correctly please.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2023, 11:32
Official
Hi Palesa ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
PN
Palesa N's update27 Jan 2023, 08:50
Reviewer Update
Good day

The issue has not been resolved yet because I took a price lock and I'm only supposed to pay R539 but now I have to pay R674. 99. Why am I paying more than what I took in 2020. Please assist. Thank you.