1 reviews | Active since Dec 2016
Poor service
Dstv can really irritate your peace with their unprofessionalism which is now affecting me, today at 09:00 my dstv account was suspended, when I call am informed that I owe r420.
Am like no , please explain. Taking note that February and March my dstv was disconnected. No payment then you cant view, march 23 I call dstv to say please connect me back , am informed for the remainder of of the few days pls psy r245 and will be reconnected.
April I pay full amount and view , today my services are disconnected am told about February that ,my account was credited and debited and there was no communication.
My issue was escalated to team leader who failed to explain and made to wait on the phone for a manager.
I was informed the manager will call me back.5 hours later still no connection or call back
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
