CM
Christian M

1 reviews | Active since Jun 2024

07 Jun 2024, 12:51

Poor Service

Poor Poor service I wouldn't recommend. I had issues since I signed up with them. After delivery of router and sim it took them 3 weeks to active the services and it worked for 2 months. Now It's been 3 weeks without service even though payments are up to date. I have logged more than 10 queries which includes calls, Web chats and all they give is a generic response that my issues have been escalated to the service provider and feedback will be give within 24 to 48 hours but till today no service.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jun 2024, 13:34
Official
Hi Christian, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
CM
Christian M's update07 Jun 2024, 13:41
Reviewer Update
ENQUIRY REFERENCE NUMBER : ***