CM
Christian M
1 reviews | Active since Jun 2024
07 Jun 2024, 12:51
Poor Service
Poor Poor service I wouldn't recommend. I had issues since I signed up with them. After delivery of router and sim it took them 3 weeks to active the services and it worked for 2 months. Now It's been 3 weeks without service even though payments are up to date. I have logged more than 10 queries which includes calls, Web chats and all they give is a generic response that my issues have been escalated to the service provider and feedback will be give within 24 to 48 hours but till today no service.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
07 Jun 2024, 13:34Hi Christian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jun 2024, 13:34
Official
Hi Christian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
CM
Christian M's updateReviewer Update
07 Jun 2024, 13:41ENQUIRY REFERENCE NUMBER : ***
CM
Christian M's update07 Jun 2024, 13:41
Reviewer Update
ENQUIRY REFERENCE NUMBER : ***
