Poor service

Item: DStv (MultiChoice)
Rating: 1
Author: Lucas M

Arrogant customer service agents,they answer their phone and leave you on hold for more than 30min and drop the phone,my dstv is disconnected every 2 days,whatsapp communications the worst I keep on sending proof of payment no one cares to assist.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

14 Feb 2023, 07:36

Hi Lucas Maluleka,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply14 Feb 2023, 07:36

Official

Hi Lucas Maluleka,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Lucas M's updateReviewer Update

16 Feb 2023, 15:03

My account is suspended again 2 days after it was reconnected,this
Happens every 2 days and they promised me it won't happen again
Yonela Buqa promised it won't happen again guess what account disconnected again and I paid they always ask for proof of payment every 2 days.

Lucas M's update16 Feb 2023, 15:03

Reviewer Update