Poor *********** service

*********** service as always. I called multichoice to enquire about a channel being removed. As usual no help but soon after the call my dstv was not working. I called again after holding for 1.5 hrs hotly dstv reinstated. As I write this review I am holding on for 50 minutes after the consultant said she will enquire and I must hold for 1 minute. This is my second call after I was cut off the first call. Our premiums are paying for this calibre service