****poor service
<p>Bad experience when interacting with DSTV! Unfortunately have to terminate my long standing subscription but I'm still expected to pay for the service even though I'm no longer using it because of their policies. All the excuses in the world are thrown at me but not one 'customer service consultant' has offered to assist or resolve the situation! Pathetic </p>
Dear Grant Muir McLure Renwick
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter Team
Best regards,
Dear Grant Muir McLure Renwick
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter Team
Best regards,
Good day Grant Muir McLure Renwick
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our records indicate that you have been assisted by our consultant that explained the billing on your account and deactivated your smart card as requested.
Once again please advise us by return mail should the problem persist and we will assist you accordingly.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Grant Muir McLure Renwick
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Our records indicate that you have been assisted by our consultant that explained the billing on your account and deactivated your smart card as requested.
Once again please advise us by return mail should the problem persist and we will assist you accordingly.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Amazing, the same mundane nonsensical response that helps me nothing! In the end I had to sort out DSTV's inefficiency myself. What I ever did that was so wrong to deserve treatment like this?☹️
Amazing, the same mundane nonsensical response that helps me nothing! In the end I had to sort out DSTV's inefficiency myself. What I ever did that was so wrong to deserve treatment like this?☹️