Poor service

<p>I called the call centre at 8.09pm to connect my Dstv Premium package.<br /> The first consultant told me that it will connect shortly I just need to reset my device. He did mention I have 24 hrs to make payment.<br /> I called back at 8.49pm and the second consultant told me that there's no way it will connect unless I do the payment. Kindly play back the recording of both my calls and listen to how efficient this lady was and her attitude. She was unhelpful and cut the call on me.<br /> I called back at 9.15pm i logged onto my online banking while on the call, did the payment which took me less then 5mins to do and still nothing happen.</p> <p>The third dstv consultant kept putting me on hold telling me she's going to try to connect me, the call lasted 20 mins and she then tells me there's nothing she can do to help me, after me sending her proof of payment to her email address . <br />All 3 consultants told me 3 different stories, how is this possible. This is really poor service. 2 hours 30mins later and still no dstv connection. My smart card no is ********** 1934</p>