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Sithembokuhle M
1 reviews | Active since Jan 2022
08 Jan 2024, 09:04
Poor service
It's getting tiring to be coming here with complaints about dstv agents truly speaking. I contacted them via WhatsApp to get help with paying for my late sister's dstv account so that her kids can continue using it.I was assisted by Miguel who however didn't fully give me the right information and ended up being on easyview instead of Access,now having done that I'm now being given the run around to change to Access as I don't have the passport she opened dstv account with.Its like these agents tell you what is in their minds not following proper channels,I'm really disappointed and frustrated
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Jan 2024, 09:07Hi Sithembokuhle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jan 2024, 09:07
Official
Hi Sithembokuhle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Sithembokuhle M's updateReviewer Update
09 Jan 2024, 06:06In regards to your feedback, I got a call from Andile, when I tried to explain my problem he kept quiet for a while and then said he could not hear me and the call got cut off and he never bothered to try calling again. What kind of service is this though?
SM
Sithembokuhle M's update09 Jan 2024, 06:06
Reviewer Update
In regards to your feedback, I got a call from Andile, when I tried to explain my problem he kept quiet for a while and then said he could not hear me and the call got cut off and he never bothered to try calling again. What kind of service is this though?