Poor service
<p>I have app**** for this Dstv explora pricelock. At first my application was declined, when I made a follow up, it was then approved. Then I was told the delivery will take 2-4 day, then the next day I received an sms notifying me that my parcel have been dispatched. On Monday (13/03/2017) I received 5 missed calls from the courier, I called back, the guy told me that he tried calling me because he was getting lost, so now he has turned back, will see if he will see if he won't do me a favour by returning back to me. He never did. Then on Thursday, I called him, asking when will he make the delivery, he told me he doesn't know, it's not his problem that I gave them a wrong address. Then he hanged up. Till today I have not received my parcel nor heard from multichonce. </p> <p>The service I got from the application process to the delivery of the parcel was really bad, was not convenient at all.</p> <p>The couriers guy contact details: ********** .</p>
Dear Matladi Seabi
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter team
Best regards,
Dear Matladi Seabi
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter team
Best regards,
Dear Matladi Seabi
Please accept our sincere apologies for the frustration and inconvenience you have experienced with our service.
We have forwarded your query to the PriceLock department. They will contact you directly on Monday for further assistance.
Regards
Elna
Best regards,
Dear Matladi Seabi
Please accept our sincere apologies for the frustration and inconvenience you have experienced with our service.
We have forwarded your query to the PriceLock department. They will contact you directly on Monday for further assistance.
Regards
Elna
Best regards,
