MC
Mlungisi C

1 reviews | Active since Dec 2011

06 Mar 2017, 12:39

Poor Service

<p>On the 23 of Feb 2017 I app**** for the Price Lock and it was approved I was told that the delivery will take place with 2-5 working days, after time lapse I made a telephone call to check progress I was told there is nothing in the system Bongiwe said that she will ecalate it and I will receive feedback with 24hrs no response was forthcoming made another call and spoke to Rachel same story she will escalate I should expect response with 24 hrs still nothing. Send and email ********** given ref: [# ********** ] still no response. Can someone please assist me or just cancel my application altogether</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 12:47
Official

Dear Lavhe Mulaudzi

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

MC
Mlungisi C's update06 Mar 2017, 12:57
Reviewer Update

Still continuing with your incompetence? How do I expect you to resolve my issue while you have an audicity to call be by someones else name? Have you decided the name that my parents give me is not good I should be called Lavhe Malaudzi.