Poor service

<p>I'm getting realy annoyed at the service from Multichoice,I have 2 decoders at home,the primary one in the lounge,and another one in the bedroom (secondary) and everytime I switch on the decoder in my bedroom I get a "checking subscription,then after it gives me a E19-4 (the decoder has been inactive please go to selfhelp or phone the cal center tobreactivate)error I then have to call the call centre or go to selfhelp, why do I have to waste my airtime or cellular data everytime I switch that decoder on whereas I'm paying for it monthly?? It shouldnt matter how often I watch it as long as I pay for it...its annoying to say the least</p>