1 reviews | Active since Nov 2016
Poor service
<p>Has a E16-4 error message om my extraview.Phoned DSTV on Saterday and was told that there is technical problem on their side and going to escalate the problem.Should be solved within 2 hours.On Monday phoned DSTV twice because still having E16 error code.Again the problem will be escalated.On Tuesday phoned again and again was told that the problem will be escalated and wil be solved before the end of the day.Now it is Thursday evening and problem still not solved.</p>
Dear Ryall
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Ryall
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Thanks DSTV,problem solved.Saying that you tried to phone me to no avail is incorrect.Xtra view was supposed to phone me Friday after 17h00 which did not happen.On Saterday morning you phoned me and I could not take the call.When you phoned me again we managed to solve the problem.
Thanks DSTV,problem solved.Saying that you tried to phone me to no avail is incorrect.Xtra view was supposed to phone me Friday after 17h00 which did not happen.On Saterday morning you phoned me and I could not take the call.When you phoned me again we managed to solve the problem.