RN
Ryan N

1 reviews | Active since Feb 2017

17 Feb 2017, 19:34

Poor service

<p>I have been a faithful customer for years now . I have taken the price lock 24 month contract. When I received my new decoder I called dstv to have it installed which they said that they were covering the cost but they told it has to be fitted at my cost and when I asked for the recording of the conversation they refused to give it. False advertising</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Feb 2017, 21:02
Official

Dear Ryan Nadarajah

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Feb 2017, 13:17
Official

Good day Ryan

Please be informed that we're liaising with our Price Lock team.

You will be contacted directly for further assistance in this regard.

Thank you for taking your time and make us aware.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Feb 2017, 13:54
Official

Dear Ryan Nadarajah

Thank you for taking our call. We have activated your three decoders for Xtraview as requested.

As discussed for billing and Installation, we have forwarded your query to the PriceLock team. They will contact you on Monday for further assistance.

Regards

Elna

Best regards,