tD
tania D

1 reviews | Active since Feb 2017

10 Feb 2017, 11:43

POOR SERVICE

<p>SINCE OCTOBER2016 THE SAME ERROR!</p> <p>EVERY TIME I PHONE THE PROBLEM IS ESCALTED!!!!</p> <p>NO SUPERVISOR TAKE CALLS.</p> <p>WHEN YOU DO GET TROUGH AFTER 35MIN HOLDING ON LIKE A DOG THEY CUTT YOU OFF!</p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2017, 12:16
Official

Dear Tania

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2017, 16:26
Official

Good day Tania

Please accept our sincerest apologies for the level of service you have received in this regard.

We have forwarded this matter to the relevant team to assist. We will provide feedback as soon as we receive it.

Regards

Girly

Best regards,