Poor service

I paid for my subscription on the 1st of November. As I was watching tv the very same day, my subscription was disconnected. I called customer service and they reconnected my service. 5 days later my subscription was again disconnected. I had to call in again and was asked to email my POP of which I did and my subscription was reinstated. Fast for to the 11th, again my subscription was disconnected. I had to call again for the 3rd time. The agent I spoke to told me his colleagues were lazy and took the easy way out and reconnected my service on a 4 day prorata wnd was charged for reconnection fee every time I called in. Nor i need to pay r170 for my subscription to be reconnected. I asked to speak to his team leader, he said he wasn't in, he'll give me a call back. Today's Tuesday and no one called . I still do not have a service that I had already paid for. This is annoying Can someone sort this mess out please. My customer number ***8