ZB
Zandile B
1 reviews | Active since Apr 2015
06 Apr 2015, 09:12
poor service
I've been complaining about my secondary one several times, they only fix it temporarily. I called call centre with my own units spending hours with them, unfortunately I spend the whole long weekend without my extra view. I'm not happy on serious note
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
07 Apr 2015, 11:40Hello sondia omuhle ,
It is with regret that we learn of the frustration and inconvenience you have experienced with your secondary decoder service. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have escalated your query to our Xtraview department to assist you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your secondary decoder service. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have escalated your query to our Xtraview department to assist you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply07 Apr 2015, 11:40
Official
Hello sondia omuhle ,
It is with regret that we learn of the frustration and inconvenience you have experienced with your secondary decoder service. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have escalated your query to our Xtraview department to assist you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your secondary decoder service. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have escalated your query to our Xtraview department to assist you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,