YG
Yogan G

1 reviews | Active since Dec 2016

09 Jan 2017, 19:13

Poor Service

<p>Multi choice disconnected my services due to what they term as non payment even though there was a debit order on my account. Due to their inefficient service post numerous calls, I cancelled both my DSTV subscriptions. What multichoice fail to realize is that Consumers do have various other options to choose from.</p> <p> </p> <p>However they still continue to debit my account.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2017, 07:16
Official

Dear Yogan

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2017, 11:54
Official

Good day Yogan Govender

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you have received in this regard.

We have escalated your concerns to the relevant department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

Best regards,