VN
Vuyelwa N
1 reviews | Active since Mar 2022
16 Jun 2022, 17:10
POOR SERVICE
Poor poor of the poorest services. I have paid for the services yesterday at around 20h30 via EFT. And today I woke up my channels are deactivated. As per norm I send email to *** and I chat on DM on Facebook page of dstv. Until now they have failed to activate my channels. Previously using the dstv Facebook page was never a hustle they would request you send proof then they sort you out within 10min. But recently they do not take customers serious, they told me to wait another 24hrs to be assisted. Even though there's proof of payment in their email and on Facebook page's DM. Poor service now I will be 2 days without TV.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
16 Jun 2022, 18:30Hi Mercia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Jun 2022, 18:30
Official
Hi Mercia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
