SB
Salome B
1 reviews | Active since Mar 2013
10 Jul 2020, 16:17
POOR SERVICE
I have patiently waited my 7 days for multichoice to change ownership. It's like they read only half my e-mail every time. The documents are attached but they only open some. Then they complain the pdf I sent before is not a pdf anymore. I re-sent and re-sent and phoned and still nothing has happened. My queries are always opened round 15:30 when the day is almost over so I recieve e-mails a day later. I am beyond frustrated as I am paying for a service my family can not use. Multichoice is useless.
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Replies (2)SB
Salome B's updateReviewer Update
10 Jul 2020, 16:24it's sorted thank you
SB
Salome B's update10 Jul 2020, 16:24
Reviewer Update
it's sorted thank you
DStv (MultiChoice)'s replyOfficial
10 Jul 2020, 16:58Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jul 2020, 16:58
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team