1 reviews | Active since Oct 2016

15 Oct 2016, 07:22

Poor service

<p>Technicial error on a decoder since Monday , 4 calls and no turnaround time as to when technical error will be rectified.</p> <p>Considering following friends and getting Netflix and cancel "the magic". </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Oct 2016, 08:22
Official

Dear Justin Hawker

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Oct 2016, 09:45
Official

Dear Justin Hawker

We apologise for this disruption in service. We are aware of the flashing "4" error on your decoder.

The matter has been referred to our engineers and they are busy working on getting the error resolved as quickly as possible.

Regards

Elna