Poor service

<p>Is it just me or Dstv service standards have just reached junk status? I have been disconnected and connected three times in the month of July, charged reconnection fees all those times. Is it revenue enhancement, every consultant i spoke to was happy to reconnect without resolving the problem. This morning I call to query as to why did they debit to payment? I am told the same thing I was told that it will be escalated. My problems began when their system decided to recognize my account has a manual paying customer, which I never was.</p>