kM
kutullo M
1 reviews | Active since Mar 2015
16 Mar 2015, 10:03
poor service
i paid an amount of R100 to multichoice as per the agreement,but the keep on disconnecting my services,i forwarded a proof of payment to [Email Removed] and still experienced this problem,i call them every two days the airtime i have used is more that my monthly agreement with them i even forwaded the proof of payment to two of their consultants alaready still experience the same problem
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Apr 2015, 11:33Hello makofks,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R100.00 received on the 25 March 2015 is reflecting on your account.
According to or records the billing on your account has been rectified and your account is reflecting the correct amount due on the 1 May 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R100.00 received on the 25 March 2015 is reflecting on your account.
According to or records the billing on your account has been rectified and your account is reflecting the correct amount due on the 1 May 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Apr 2015, 11:33
Official
Hello makofks,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R100.00 received on the 25 March 2015 is reflecting on your account.
According to or records the billing on your account has been rectified and your account is reflecting the correct amount due on the 1 May 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm payment of R100.00 received on the 25 March 2015 is reflecting on your account.
According to or records the billing on your account has been rectified and your account is reflecting the correct amount due on the 1 May 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,