NN
Nosipho N
1 reviews | Active since Mar 2015
12 Mar 2015, 18:09
Poor Service
Very dissapointed in Multichoice with their service. My mother's acc was incorrectly billed which led to it being suspended, and after countless calls I've made, and being promised by a Supervisor called Lunathi that she would revert with feedback on the same day, 3 days have passed and nothing has been done. Do I have to be on the the premium package in order to be taken seriously?
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Mar 2015, 19:37Hello mbally8701,
Reference is made to our telephonic conversation.
We will investigate the call and feedback with you. Your service has been reconnected in the interim.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Reference is made to our telephonic conversation.
We will investigate the call and feedback with you. Your service has been reconnected in the interim.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply12 Mar 2015, 19:37
Official
Hello mbally8701,
Reference is made to our telephonic conversation.
We will investigate the call and feedback with you. Your service has been reconnected in the interim.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Reference is made to our telephonic conversation.
We will investigate the call and feedback with you. Your service has been reconnected in the interim.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,