Poor service

<p>I previously had two DSTV accounts. During December 2015, I requested DSTV to switch of one of the accounts in order to only have one active account. Since April 2016 my DSTV service has been switched of 4 times. According to them I "I have only been paying for one account since January 2016 and not for both accounts" - COME ON, I PHONED THEM LAST YEAR TO SORT THIS OUT. So since April, they have been switching it off, after which I phoned them, 15 minute phone call to explain everything, reconnected my services, escallated query to the accounts department and after a week, they switched off my dstv, same story 4 weeks in a row. I am at that point where I phoned them to cancel all my services as I am no longer interested in having DSTV. This morning, I received an sms stating the following: "You have been handed over to ITC-BA by Multichoice Support Services balance R826.84." THERE IS NO WAY I AM GOING TO PAY FOR A SERVICE I DELIBERITELY PHONED TO HAVE SWITCHED OFF. MULTICHOICE, it's time you listen when the customer phones you 4 times in a row with the same issue and sort it out on your side. I have been a customer for 7 years and due to your accounts department not listening, I AM DONE!</p>