Poor service

Received bad service. I called spoke to 6 consultant with no help.

3 consultants forget their names Charles, Nokwanda or Nowanda and Melissa failed to help at all.

I have made payment on the 2nd November 2020 worse part I have made double payments.

This morning my account is offline due to no payments. I told them I have mde double payments already and they ask me to sent proof of payment I did.

I called Nokwanda told she got my email she allocating payment and refund even now my dstv is still deactivated