KW
Kathy W
1 reviews | Active since Aug 2022
24 Oct 2024, 16:35
Poor service
I have been a loyal subscriber for about 20 years. All of a sudden when trying to download shows on the App I get a message Whoops something went wrong try again later. After trying to rectify this by engaging on the their Livechat platform which was really a waste of time the only solution is to cancel my subscription. Seems I’m not the only one!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Oct 2024, 16:47Hi Kathy,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Oct 2024, 16:47
Official
Hi Kathy,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team