1 reviews | Active since Jun 2016

14 Feb 2023, 18:29

Poor service

I have been calling multichoice regarding cancelation of my showmax account that is linked to my dstv account for the third time round and still no luck. I'm kept on hold for quite a while till my airtime runs out, one of the consultants, Sibongakonke Majola, said someone would get back to me yesterday(13/02/2023) but still no call. I have been on the mydstv website, I keep getting an error message when trying to cancel!!!

I am frustrated because I seem to be stuck!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Feb 2023, 19:50
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team