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Darren M

1 reviews | Active since Jul 2012

31 Jan 2022, 14:52

Poor Service

Service is a little on the pathetic side. Had to log 2 queries. First, when called no one was able to assist due to a lack of access or skill and I was referred to the Live Chat for assistance. I used the live chat for other queries, but it is really slow to get a response and if you take a while to respond, they disconnect then you have to start from scratch.

My DSTV rewards query is still not resolved and I am right now waiting for another Live Chat agent to assist.

I had good experiences previously with clearing error codes, but this time it's just pathetic.

0
Replies (6)
DM
Darren M's update31 Jan 2022, 16:16
Reviewer Update
I have been hearing the same response for a long time now.
DM
Darren M's update02 Feb 2022, 16:33
Reviewer Update
You can call me now on ***. I have not received any calls.
DM
Darren M's update02 Feb 2022, 20:03
Reviewer Update
I have still not received a call.
Service is pathetic.
DM
Darren M's update03 Feb 2022, 14:32
Reviewer Update
Still nothing. Can DSTV get any worse???
DM
Darren M's update08 Feb 2022, 05:53
Reviewer Update
Just letting everyine know that I have still not receiced assistamce on this.

What comes after H?ello Peter
DM
Darren M's update10 Feb 2022, 15:48
Reviewer Update
Still no response from DSTV\Multichoice.