Poor Service

Dear Multi-choice Team

I'm very much disappointed with your service, im writing this email with broken heart, why do i have to pay multichoice the amounts that were not part of our contract, why even if i paid my account using my cellphone banking it doesnt reflect on your system when I'm calling that white lady before my call can go through to consultant, she talk about other prices and consultant also tells different amount.

with pleasure i would like to cancel my price lock account, please also improve your system so that it can automatically be aware of any other payments received.

Kinds Regard Multi-choice customer contact details:***