Poor service

I neef assustance NOW with. This streaming package...i CANT LOG INTO MY DEVICES AND HAVE PHONED NUMEROUS TIMES TO TRY AND SOLVE THIS ISSUE...I CAN WATCH YOUTUBE SHOWMAX ECT BUT NO DSTV....I NEED TO WATCH MY PROGRAMMES THAT I PAY FOR R799 EVERY MONTH....I HAVE REINSTALLED RESET DONE EVERYTHING BUT STILL NOTHING... PLEASE CALL ME SUZETTE KOEN ON *** URGENT...THIS IS THE WORSE PATHETIC SERVICE EVER