1 reviews | Active since Nov 2012
Poor Service
On the 1st of March 2016 I disconnected my services using the Self service option Online. Now that I want to reconnect My Explora Device is Not available to reconnect. I sent an e-mail to enquiries with No response. I went back online to Reconnect the HD decoder because I still have it. services were reconnected successfully, but for the past six hours I have been getting an E-48 error. I disconnected and reconnected cables but still getting the same Error. I am Totally frustrated rite now. <br> What I want is for you to reconnect my services on the Explora with Smart Card number:***, on Easy View package for R39 until I change it later and Cancel the services on the HD Decoder because it does not work any way.<br> This is frustrating that every time I need good service from Multichoice I have to revert to Complaints Can you Please activate my Explora Decoder on EASY View ASAP..
Thank you for taking your time to contact us. We apologise for the delayed response.
According to our records, you have been assisted. Your DStv Easyview package is active from the Explora decoder.
Thanks again for your invaluable support. We look forward to continue serving you as our valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us. We apologise for the delayed response.
According to our records, you have been assisted. Your DStv Easyview package is active from the Explora decoder.
Thanks again for your invaluable support. We look forward to continue serving you as our valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah