FN
Fuzile N
1 reviews | Active since Apr 2018
11 Sept 2018, 10:09
Poor service
The poor I keep receiving from this broadcaster is absolutely disgusting. I have only a fraction of the channels, called multiple times and all the tell is restart the decoder my other decoder works as I swapped them around
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Sept 2018, 14:46Dear Fuzile Ndumndum,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Sept 2018, 14:46
Official
Dear Fuzile Ndumndum,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Sept 2018, 16:08Dear Fuzile Ndumndum,
We have tried to contact you on ***) at 15H56PM to no avail.
Kindly send us an email to *** and we will contact you to assist accordingly.Please also provide us with your account details to access the account.
If we are unable to resolve the technical problem you are experiencing telephonically we will recommend that you kindly take both the decoders in to the nearest MultiChoice agency or branch for testing.
If both decoders are functional, your installation will then need to be checked by a MultiChoice accredited installer.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply11 Sept 2018, 16:08
Official
Dear Fuzile Ndumndum,
We have tried to contact you on ***) at 15H56PM to no avail.
Kindly send us an email to *** and we will contact you to assist accordingly.Please also provide us with your account details to access the account.
If we are unable to resolve the technical problem you are experiencing telephonically we will recommend that you kindly take both the decoders in to the nearest MultiChoice agency or branch for testing.
If both decoders are functional, your installation will then need to be checked by a MultiChoice accredited installer.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Sept 2018, 16:08Dear Fuzile Ndumndum,
We have tried to contact you on ***) at 15H56PM to no avail.
Kindly send us an email to *** and we will contact you to assist accordingly.Please also provide us with your account details to access the account.
If we are unable to resolve the technical problem you are experiencing telephonically we will recommend that you kindly take both the decoders in to the nearest MultiChoice agency or branch for testing.
If both decoders are functional, your installation will then need to be checked by a MultiChoice accredited installer.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply11 Sept 2018, 16:08
Official
Dear Fuzile Ndumndum,
We have tried to contact you on ***) at 15H56PM to no avail.
Kindly send us an email to *** and we will contact you to assist accordingly.Please also provide us with your account details to access the account.
If we are unable to resolve the technical problem you are experiencing telephonically we will recommend that you kindly take both the decoders in to the nearest MultiChoice agency or branch for testing.
If both decoders are functional, your installation will then need to be checked by a MultiChoice accredited installer.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,