NC
Nedondwe C

1 reviews | Active since Nov 2018

14 Apr 2020, 17:32

Poor service

Good day,since on the 26/03/2020 paying double at multichoice iv been asking them for refund but they dont want to pay my money back.Iv spoken to the consultant and team leaders but no solution.Iv even try the manager by the name of Annelli(im not sure about spelling but he/she didnt take my call.One of the team leader by the name of Aluta said she will phone me the following day knowing that she is off.Please help me get my money...ill just buy OVHD as im tired of stress from multichoice please.*** in case u want to send me whatsapp

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Apr 2020, 17:49
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Apr 2020, 18:59
Official
Hi  Nedondwe C,

As advised on our telephone discussion, a response was sent to you as per  case ***6 for the documents. The documents have been received and sent to the finance department for assistance.

We hope you accept our apology for the inconvenience caused.

Kind regards 
DStv: Hello Peter Team