POOR SERVICE

They do not deserve even a single star. I pay R1000 every month which goes off via my bank stop order. All of a sudden out of the blue they decided that they did not receive my payments for June. I have sent the all the proof I could get, bank statement, screen shots, bank payment confirmation and guess what, they say ALL the proof I have sent to them is invalid. What the hell do these people want. I get a lousy service but still loyally pay for them. I have battling with this since Sunday the 19th. I have phoned their contact center, spoke to that stupid bolt on WhatsApp, spoke to the *********** consultants, DM on Facebook but NO ONE seems to be assisting. I have been paying the same way all along, why are you treating customers like this. Someone needs to be hold countable for all this BS. I work with accounts myself, I know how it works, but the way you are doing things is nonsense. You forget one thing, we are still loyal customers that feeds your mouth, remember the word - STREAMING... Somebody needs to sort out this mess and reconnect the service that I pay for.