AvV
André van Vuuren

1 reviews | Active since Feb 2018

06 Mar 2018, 22:00

Poor service

After many atempts from my side to contact him, Mr Godfrey Chauke has reneged several times on his promises to get back to me with a resolutiom for a Multichoice wrong: Quietly withdrawing a contracted service while continuing to charge for it.

I intend to flooding tje media with tbis message: Multichoice is only interested in taking ýour money and does not care about any promises of service!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2018, 07:26
Official

Dear André van Vuuren

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2018, 15:52
Official

Good day André van Vuuren

Thank you for bringing this matter to our attention.

We have escalated your concerns to the relevant department for urgent investigation.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,