sS
sunil S
1 reviews | Active since Feb 2015
24 Nov 2015, 10:35
Poor Service
Dstv has recently upgraded to new systems, along with system issues from their side they are also making their system issues mine. in August I made a payment they could not allocate it to my account so they conveniently did not credit my account with it. since the beginning of October endless problem with getting disconnected. every week with out fail. I wish a new satellite service becomes available soon. dstv is a nightmare. spent more than R300 airtime in 2 months trying to rectify a problem that continues on
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Nov 2015, 09:25Hello sunil2308,
We have reviewed your complaint and believe that we owe you our deepest apology for the inconvenience caused.
At DStv we are very serious about our customer's satisfaction and work hard to get to the bottom of any customer complaints. We missed the opportunity to give you an enjoyable experience with us.
As we're committed to providing you with the highest level of service. Please refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Dinah
We have reviewed your complaint and believe that we owe you our deepest apology for the inconvenience caused.
At DStv we are very serious about our customer's satisfaction and work hard to get to the bottom of any customer complaints. We missed the opportunity to give you an enjoyable experience with us.
As we're committed to providing you with the highest level of service. Please refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Dinah
Best regards,
DStv (MultiChoice)'s reply25 Nov 2015, 09:25
Official
Hello sunil2308,
We have reviewed your complaint and believe that we owe you our deepest apology for the inconvenience caused.
At DStv we are very serious about our customer's satisfaction and work hard to get to the bottom of any customer complaints. We missed the opportunity to give you an enjoyable experience with us.
As we're committed to providing you with the highest level of service. Please refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Dinah
We have reviewed your complaint and believe that we owe you our deepest apology for the inconvenience caused.
At DStv we are very serious about our customer's satisfaction and work hard to get to the bottom of any customer complaints. We missed the opportunity to give you an enjoyable experience with us.
As we're committed to providing you with the highest level of service. Please refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Dinah
Best regards,