poor service

On the 3 Sept I made 2 payments on my account. My account was 0 after the payments. 1 was for my single view and the other payment on my Holiday view. On 25 Sept I wanted to connect my Holiday view witch I couldnt because the call centre agent told be I have an outstanding amount of R380. I told them that it couldnt be because my account was paid in full and there was 0 outstanding on the 3rd. I made 8 calls on the 25th using my time and money. When I called the 8th time l was informed that it was a system error and it will be sorted out. On the 28th I got an sms saying I have to make a payment of R431. I made a payment and checked after that and acc and there where nothing outstanding.When I called in on the 4th of Oct I suddenly had an outstanding amount again on my acc and was told the sms which I received was incorrect and also I couldnt downgrade or disconnect my service!! I must wait for multichoice to disconnect and pay R50 to reconnect then I can downgrade!!! What on earth!! I have to spend a hole day and then its system errors. I am not going to pay all the time for system errors. You just want to make money out of people.. I want this to be sorted out! Its unacceptable!!