TL
Trudi L
1 reviews | Active since Oct 2015
20 Oct 2015, 16:24
Poor Service
After 4 months of trying to get the Explora delivered I gave up.<br> <br> Finally the first payment went off for the Explora the end of September 2015, but sadly no Explora was delivered up to date. <br> <br> After e-mails and plenty phone calls .... I am still begin billed for the Explora, but no Explora ..... So sad DSTV's client services is so bad.<br> <br>
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 13:49Hello Trudi Lombard,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply29 Oct 2015, 13:49
Official
Hello Trudi Lombard,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
TL
Trudi L's updateReviewer Update
09 Dec 2016, 13:10This was sorted within 2 days. Well done DSTV.
TL
Trudi L's update09 Dec 2016, 13:10
Reviewer Update
This was sorted within 2 days. Well done DSTV.