MS
Melinda S
1 reviews | Active since Feb 2015
23 Feb 2015, 16:31
poor service
Error on systems. Wasted money on calls and battled to get through. Then cannot reset due to technical error. We pay a fortune for the service and expect service delivery. Even online selfhelp functions are not working. This is totally unacceptable.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Feb 2015, 12:30Hello Melinda Smith,
We have tried to contact you with our any successes
.
We are unable to locate your account with the information you supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
We have tried to contact you with our any successes
.
We are unable to locate your account with the information you supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply25 Feb 2015, 12:30
Official
Hello Melinda Smith,
We have tried to contact you with our any successes
.
We are unable to locate your account with the information you supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
We have tried to contact you with our any successes
.
We are unable to locate your account with the information you supp****.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,