Poor Service

My DSTV was switched off today - i called the customer service and was advised that it was due to my account being in arrears. I paid the account at the beginning of the month like i always do. The agent told me it was due to a bad payment in May - and they're only advising in September?!<br> After not getting any assistance on the phone i drove to the Multichoice office at 1pm to speak to someone. Vuyo assisted me and advised that i had been double billed. He \sorted"t he problem"