tB
tinyiko B
1 reviews | Active since Jul 2015
22 Jul 2015, 18:50
Poor service
I have paid R368 on the 15 july 2015 and send proof of payment to payments@multichoice and they only open the channels on 18 july 2015 for 30 minutes, called again and they advise me to send proof again to unallocatepayments and they open it for 30 minutes again on the 21 july 2015. till to date my DSTV is off but i've made the payment.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jul 2015, 09:34Hello chambo,
Thank you for taking the time to contact us.
Kindly accept our sincerest apology for the inconvinince caused in this regard.
We confirm that your DStv Compact service is active. Furthermore, the signal has been sent to your decoder to clear off the error message displayed.
Please refer to your personal email address for a detailed response.
We would like to thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking the time to contact us.
Kindly accept our sincerest apology for the inconvinince caused in this regard.
We confirm that your DStv Compact service is active. Furthermore, the signal has been sent to your decoder to clear off the error message displayed.
Please refer to your personal email address for a detailed response.
We would like to thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply25 Jul 2015, 09:34
Official
Hello chambo,
Thank you for taking the time to contact us.
Kindly accept our sincerest apology for the inconvinince caused in this regard.
We confirm that your DStv Compact service is active. Furthermore, the signal has been sent to your decoder to clear off the error message displayed.
Please refer to your personal email address for a detailed response.
We would like to thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking the time to contact us.
Kindly accept our sincerest apology for the inconvinince caused in this regard.
We confirm that your DStv Compact service is active. Furthermore, the signal has been sent to your decoder to clear off the error message displayed.
Please refer to your personal email address for a detailed response.
We would like to thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,