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Nathan A
1 reviews | Active since Oct 2018
03 Mar 2021, 00:39
Poor sales service regarding pricelock
If i could give 0 stars o would i have been a customer forna number of years now and been through two pricelock renewals. I have been contacting the call centre continuously to renew my pricelock which has now expired only to be told that a salesperson will be in contact with me, i was offered numerous specials but nothing has come to fruition.
I am at the point where I am about to cancel my subscription.
Extremely poor service from you DSTV
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Mar 2021, 07:24Hi Nathan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Mar 2021, 07:24
Official
Hi Nathan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Nathan A's updateReviewer Update
04 Mar 2021, 09:56Disgusted by the service received, my pricelock expired, before when i needed to renew it was a simple process where i was called and asked if I wanted to renew and it was done.
Now because of the incompetence displayed by DSTV a new application is needed. Absolutely shocking
Now because of the incompetence displayed by DSTV a new application is needed. Absolutely shocking
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Nathan A's update04 Mar 2021, 09:56
Reviewer Update
Disgusted by the service received, my pricelock expired, before when i needed to renew it was a simple process where i was called and asked if I wanted to renew and it was done.
Now because of the incompetence displayed by DSTV a new application is needed. Absolutely shocking
Now because of the incompetence displayed by DSTV a new application is needed. Absolutely shocking
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Nathan A's updateReviewer Update
04 Mar 2021, 12:19How can I not be allowed to choose my own installer, you people are really shocking!
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Nathan A's update04 Mar 2021, 12:19
Reviewer Update
How can I not be allowed to choose my own installer, you people are really shocking!