Poor Retail Customer Service and Support

The MyDSTV Application failed to load, when logging into the there's a inconsistency every time, you ether logged in or you get a failed to load the application. As an IT specialist for over 26 years I have a fairly good understanding of applications and the testing of new products before released to clients. Despite numerous attempts logging support calls nothing aspired to date with a total of over 8 calls logged over a 24 month period. It is really unfortunate for such a large Corporate to treat their customer base which formed an integral and key pillar of building DSTV (MultiChoice) with little to no response, in many ways it's SAD as once again this is simply another South Africa Company that focus on the number of customers signed up, once signed up the after sales service is exceptionally poor.

My call today to switch on my Holiday package, the calls was terminated for some obscure reason, no one called back.

I will will be cancelling my DSTV subscription.