hV
hanlie V
1 reviews | Active since Aug 2012
28 Jan 2025, 14:34
Poor quality decoder
Explore decoder replaced last year and now the new decoder is not working. I stay 2hours away from your nearest offices. No help on useless WhatsApp helpline and your telephonic assistance is also a waste of time. So I need to send it away and then wait for a test- and then still pay while all this is going on even though I will not be using the service while all this is going on
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DStv (MultiChoice)'s replyOfficial
28 Jan 2025, 14:39Hi Hanlie,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Jan 2025, 14:39
Official
Hi Hanlie,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,