Poor poor service (RIP Multichoice)

Item: DStv (MultiChoice)
Rating: 1
Author: Pieter J

After spending half an hour on the telephone with DSTV call centre supervisor JABULANE SHENGE on the afternoon of Saturday 10 December 2022 he said that he would return my call to confirm that my streaming service service would be reconnected after it was mistakenly disconnected by Multichoice the previous day. The month of December was fully paid up by me by EFT ahead of time. What a shameful service by this dinosaur of a business.

Helpful (0)

Replies (3)

Pieter J's updateReviewer Update

10 Dec 2022, 20:16

Note that as at 20:15 by Saturday evening JABULANE SHENGE had not returned my call and the service has not yet been instated. What a bunch of losers.

Pieter J's update10 Dec 2022, 20:16

Reviewer Update

Note that as at 20:15 by Saturday evening JABULANE SHENGE had not returned my call and the service has not yet been instated. What a bunch of losers.

DStv (MultiChoice)'s replyOfficial

10 Dec 2022, 20:25

Hi Pieter Jansen,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply10 Dec 2022, 20:25

Official

Hi Pieter Jansen,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Pieter J's updateReviewer Update

11 Dec 2022, 12:38

Oh please! Don't publish absolute BS! As at 12:30 on Sunday 11/12/2022 my service has not been reconnected.
RIP Multichoice.

Pieter J's update11 Dec 2022, 12:38

Reviewer Update

Oh please! Don't publish absolute BS! As at 12:30 on Sunday 11/12/2022 my service has not been reconnected.
RIP Multichoice.