1 reviews | Active since Aug 2014
Poor poor service from DSTV
I wrote a complaint about DSTV on Monday. Recieved an email from their billing department as proof that my account is up to date and that my debit order will go off on the first. Also recieved a confirmation sms that the debit order will go off in the amount of 1184. It was also stated on my DSTV app yesterday. This morning om the app it shows I need to pay 1123 on or before 30th. What a joke.
To my suprise I woke up this morning just to find that my account has been suspendid again for the first time this month. Im furious and now decided to move away from DSTV after many years.
Very very very poor service and as stated in my previous complaint the employees should get proper training cause they dont know what they doing.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
As per our telephonic conversation, I will contact you on Monday to discuss your account debit order since the confirmation to debit has already been sent.
Kind regards,
DStv: Hello Peter Team
Best regards,
As per our telephonic conversation, I will contact you on Monday to discuss your account debit order since the confirmation to debit has already been sent.
Kind regards,
DStv: Hello Peter Team
Best regards,